customer channel | BioQuest-Singapore

Chatbots Reimagined: ChatGPT's Game-Changing Impact on CX

Early Days of Chatbots: A Journey of Evolution and Frustration Chatbots are not new, they have been around for a long-time tracing back...

Oct 14

Transforming Customer Interactions with Generative AI Beyond Search and Chat

Generative AI (GenAI) has dramatically reshaped the business landscape since 2022, with tools like ChatGPT becoming a household name....

Sep 6

CFOs Leading the Next Frontier of AI-Driven Finance Automation

Robotic Process Automation (RPA) and Optical Character Recognition (OCR) have been transformative for automating high-volume, repetitive...

Aug 22

Top 5 Misconceptions About Applying GenAI to Business

As Generative AI (GenAI) continues to make waves across industries, it’s often accompanied by several misconceptions that may prevent...

Jul 26

Build or Buy? Top 10 Considerations for GenAI Search & Chat

In the dynamic and rapidly evolving world of GenAI with search and chat emerging as the leading business adoption use cases, there are a...

Jun 24

Top 5 Game-Changing GenAI Insights for C-Suite Executives

Generative AI (GenAI), Large Language Models (LLMs), and Retrieval-Augmented Generation (RAG) are all over the news, promising to...

May 17

Say Goodbye to Ineffective Chatbots: How GenAI Search/Chat is Changing the Game

Imagine this: a potential customer visits your website and asks your chatbot a simple question about your product. Instead of providing a...

Apr 9

"What Are You Looking For?" Unveiling the Power of GenAI in Information Retrieval

In today's data-driven landscape, nearly every facet of business operations involves the relentless quest for information. Yet, with...

Feb 13

Unlocking the Future of Service: The Power of GenAI Search in Transforming Customer Interactions

In 2023, the world witnessed the advent of Generative AI (GenAI) with the launch of ChatGPT, marking a pivotal moment that forever...

Jan 8

Transforming Search: How GenAI/ChatGPT Unlocks 90% of Untapped Knowledge in Your Unstructured Data

In today’s digital era, data is not just an asset; it's the gold that powers the engine of modern business analytics. As businesses...

Dec 29, 2023

Embracing Sustainability: Cost Savings and Beyond for Businesses including SMEs

Sustainability is not just about being green; it's a golden opportunity for cost savings!